Enrolment Information for Adults

ABOUT US

We are a singing school committed to helping you unlock your
potential as a singer. We believe everyone can learn to sing and enjoy their voice.
We have an amazing team and provide a safe environment for
your singing journey. We train all levels and ages, from
beginners to professional and kids to adults. We offer group classes,
8 week Fast-Track programs, choirs and private classes.

PERFORMANCES AND EVENTS

We offer many opportunities for performances and events throughout the year.
We have two yearly concerts (in Terms 2 and 4), and we offer
Lounge Sessions in Terms 1 and 3. We also provide students with
the opportunity to create music videos and join our regular
album recording.

LESSON NOTES

Every lesson notes are recorded in our online system. You will receive
the teacher’s notes via email regularly, along with
your progress and what you have been working on together.

RESOURCES

Our studio is equipped with microphones, sound systems and
pianos to ensure that you get the most out of your lessons. At
the end of your first lesson, you will receive an email with links
to our online resource, which will equip you to continue your
learning at home as well as in class.

ATTENDANCE &RESCHEDULING

Once you’ve enrolled, your lesson time will be reserved
as a regular session in our system unless you have
notified us otherwise. We are unable to issue refunds on
missed lessons but are able to offer a catchup in group
classes providing there is a spot available and no less
than 24 hours notice is provided in writing. Please also
note that catchup lessons are not accumulated. Please
note that enrolment is per term or your package and
automatically rolled over to the following term unless 2
weeks notice is provided in writing for cessation.
Students are unable to cease tuition mid-Term or
Package.

TUITION FEES AND PAYMENT

Please refer to our payment packages attached to your
initial enrolment letter or in MMS. Please note that in the
3 month package there is no pause, 6 month package is
2 weeks and the 12 month package 4 weeks accumulatively
– we require 2 weeks notice for your pause and your request
in writing to info@unlockyourvoice.net.

PAYMENT OPTIONS

We offer the following options for payment: Term Payment
upfront or Automated Direct Debit. After your first lesson, all
payments are processed a week ahead. Automated
payments are taken out on a weekly basis. Any extra lessons
or products you book/purchase will be added to your account
and debited at the next payment cycle.

TEACHERS

All our teachers are trained with specific skills and are allocated to
students based on student goals, age and needs. If a teacher is
sick or away, another teacher may fill in as a substitute.

PUBLIC HOLIDAYS

We are not open on public holidays. If your lesson falls on a
public holiday you can organise a catchup with your teacher.
We observe the following public holidays: Australia Day, Good
Friday, Easter Sunday, Easter Monday, Anzac Day, Queen’s
Birthday, and Labour Day. Our studios will be closed from 24 Dec
2020 until 2 Jan 2021.

WITHDRAWAL

If you wish to discontinue your singing lessons, please provide two
weeks’ written notice. You can email info@unlockyourvoice.net
with your intention to stop. If there is less than two weeks’ notice
given, fees will be withdrawn during this period. Students cannot
withdraw mid-program.

DECLARATION

By enrolling in Unlock Your Voice, I declare that I have read and
agreed to these terms and conditions. I accept the liability for
payment of all fees described in this form. I agree that payment
must be made to secure my lesson time.

17-25 Spring Street, Bondi Junction NSW ∙ info@unlockyourvoice.net ∙ 0474 294 022
© 2019 Unlock Your Voice

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